Frys Electronics - Fry's FRIED me too...

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Home » Consumer Reviews » Cable » Fry's FRIED me too...

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Fry's FRIED me too...

Apr 19, 2008

Frys Electronics complaint by Opiet70

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It is a simple thing - I ordered a cable that was essential to retrieving data I needed for work and specifically asked for Saturday delivery (I was working all weekend). They failed to deliver and frankly, appeared to could have cared less.

They did refund the money (once it returns of course...nevermind they cost me a ton of work and simply failed on a very simple thing...).

I should have ordered from Amazon or anywhere else- they've never failed to deliver when needed. I simply cannot believe such a simple thing as Saturday delivery gets screwed up... I will never order from Fry's again.

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Comments (3)

1. Written by Dennis, on 11-06-2008 17:33

I will never shop at Fry's Electronics ever again for computer components. Their unethical return policies and the indignations experienced by consumers at the hands of Fry's customer service *** are just not worth it.

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2. Written by Marshall Tiner, on 28-05-2008 12:46

I went to Fry's at lunch. They had a stcak of 19" Samsung flat panel displays with a big yellow $40 rebate sign. The guy in front of me got 3 (with rebate $190). When I got to the register they said there was no rebate "in the computer".. I took the cashier back to the aisle where it came from and the sign was gone.. I talked to the "acting manager" and was told that the warranty was expired and they took the sign down.. That is a bait and switch if ever I saw one.. I wonder how many other of their "good deals" are expired?

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3. Written by galvez, on 19-04-2008 20:07

Went to Fry's in Webster, Texas with a friend. We each bought an Aircard for our computers and one for my wife. I do not live with my wife (she lives in an assisted living facility in Houston) and we have separate Sprint accounts, and my friend has his own account. The shelf price indicated that it was $299.99 with a $300 instant activation credit. All 3 were activated. We were charged $49.99 each for them. I showed the manager the tag (Mr. Adrian Ortiz), and he told me he would give me the price, but not my wife, even though we each have our own accounts with Sprint. He claimed she would have to come in. Problem is, she is visually and mobility impaired and it would be difficult for her to come in to the store since none are located near her. He did not care that she was disabled and would have a difficult time getting there and he claimed we were one customer. He also claimed that my friend must be getting the Aircard for me, since he was my friend. It did not matter that each of us had our own 2 year contract for the devices. I took the tag, and he wanted me to give it back to him. I refused. He would then only give me the price if I gave the card back. I refused. I plan to file a complaint based on the ADA for refusing to accommodate a disabled person. Probably will not shop at Fry's again, since they are making this such a hassle.

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