My wife and I puchased a Mitsubishi DLP big screen tv model WD-52327 from Frys electronics. From the first time we plugged it in we had trouble. The set was fixed once under warranty, which took four months, The second was for the same problem a light engine some eight months later. Frys was absolutely horriable to deal with as is Mitsubishi.

It's been 1 year later and the light engine is out again. Mitsubishi has been horriable to deal with. There customer service agents are out of the country and can barely understand them. The Company has promised a call back from there supervisor in headquarters the next day it's been a week. What a joke. I do not reccomend buying from Frys eclectronics or Mitsubishi, they both do not stand by there products and are simply horriable to deal with.


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1. Written by Joe, on 18-01-2010 15:17

So you are blaming frys for a defective tv that they did not build? Fry's can only help you after 30 days if you purchase there service contract like any other retailer after 30 days it is up to and the manufactuer

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